Free Audit · For Team Leaders & Executives
How your team handles its hardest conversations quietly shapes its results — the decisions it gets right, the people it keeps, the trust it builds. In about 5 minutes, see where your team stands, what closing the gap is worth, and where to focus.
In tech and finance, replacing a single senior leader can run past $1 million once you count the search, the ramp, and the lost momentum — and most regretted departures trace back to a difficult conversation that was never had.
Built on Kirstin's own framework, this audit reads the outcomes of how your team handles hard conversations — how fast problems get addressed, how well people hold each other accountable, and how often avoidance shows up — plus a normalized Fight-vs-Flight/Freeze read (relative to other teams) and how confident you are in the team overall.
When there's a performance problem, a toxic dynamic, or a tough personnel call, does your team move on it — or let it sit until it becomes a crisis?
Do your people take cross-functional friction and hard client conversations head-on — or vent, route around it, or hide behind email and policy?
Do people hold each other to their commitments and confront damaging behavior even when it's politically inconvenient — or do problems quietly accumulate?
Assessing yourself instead of your team? Take the individual Avoidance Index →
We'll show your full team diagnosis on the next screen and email you a copy you can share with your leadership.
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Your Team Avoidance Audit
Your Team Under Pressure
When hard things come up, some teams over-fight — they come on too strong. But most lean toward flight or freeze: avoiding, softening, or postponing. This needle is normalized against the teams we've benchmarked, so the middle is a typical team — not a perfect one.
Your Confidence in the Team
How confident you are — as the leader — that your team initiates and leads its difficult conversations to successful outcomes. (This is your judgment of the team, not the team's own self-rating.)
The Upside of Closing the Gap
How well your team handles hard conversations is worth real money — mostly in the people you keep and the decisions you get right. Here's a conservative estimate of the annual value in play for a team your size, based on team size and pay levels. Adjust the inputs below to fit your situation.
A directional estimate, not an audit. Open "How we estimate it" to see the inputs and adjust them.
Replacement-cost range of 150–213% of salary per the Center for American Progress and SHRM; exits scale with how often hard conversations get avoided. The headline range updates as you adjust the inputs.
On this page you're giving your own view as the leader. In the program, every member of your team completes the full 33-question personal Avoidance Index confidentially (the individual self-assessment, not this team audit), and we consolidate the responses into a single team score and profile. You see only the aggregate — individual answers are never shown with names attached — so people answer honestly and you get the truth.